Freephone: 0800 043 4798 Open 9am-9pm, 7 days a week

Customer service

CUSTOMER SERVICE:
If you have any questions, or need help with an order, please contact our friendly and helpful customer service team. We’re available from 9am till 9pm, 7 days a week, on (Freephone) 0800 043 4798 or send us an email support@wonderwall.co.uk

Order

All prices shown in the webshop include VAT of 20%.

To place an order simply add your selections to your basket and add your payment and delivery information at the checkout.

If you have any questions call us on 0800 0434798 or email support@wonderwall.co.uk

Payment options

1) Card payment - We currently accept most major credit & debit cards.

2) We would also accept a bank transfer - please email support@wonderwall.co.uk for further information.

Delivery & shipping

We have a number of delivery options available

Free delivery within 5 business days

Premium service 1-2 business days delivery £10

Express next business day delivery for orders placed before 12 noon £19.95

The delivery options available for your specific order will be listed on the checkout page

Delivery times for bespoke orders may vary and are subject to approval of visuals by the customer

Refunds and returns

If you would like to return your order please email support@wonderwall.co.uk for further information

Data Protection policy

Personal data

The personal data you provide us with is used to process your order, fulfill our obligations and give you excellent service. Your data is treated with the most confidentiality and will never be passed on to a third party. If you are concerned about your data you have the right to request access to the personal data we may store about you – to either view, correct or delete the data. If you have opted in for our newsletter we may use your email address in marketing purposes. However, you can unsubscribe at any time.

Secure payment

We offer secure card payment with most major credit and debit card holders. When you pay by card, your payment is processed via SagePay, where you can enter your card details and carry out the payment with confidence.

Information on cookies

This website uses cookies to enhance the user experience. A cookie is a text file with small piece of data that is saved on the user’s computer. It is not necessary to accept cookies to visit our website. However, if you would like to place an order or add an item to your shopping cart, you will need to set your browser to accept cookies so you can use the shopping cart and checkout.

This website uses Google Analytics, a web analytics service by Google Inc. (“Google“). Google Analytics uses so-called “cookies“, i.e. text files which are saved on your computer and which enable an analysis of how you use the website. The information generated by the cookie about your use of this website (including your IP address) is transferred to a server in the USA and saved there. Google will use this information in order to analyse your use of the website, to compile reports regarding website activity for the website operator and to provide further services in connection with the use of the website and internet usage. Equally, where applicable, Google may transmit this information to third parties, insofar as this is prescribed by law or if the third parties process this data on behalf of Google. Under no circumstances will Google combine your IP address with other Google data. You may prevent the installation of cookies by setting your browser software accordingly; however, we draw your attention to the fact that it may be possible that you will not be fully able to use all of the functions of this website. By using this website, you consent to the processing of the data gathered about you by Google in the aforementioned manner and for the aforementioned purposes.

This website also uses other web analytic services such as Optimizely and ClickTale to improve our site and ensure the best user experience.

Social plugins are used

Our website may use social plugins (“plugins”) provided by social networks, in particular Facebooks “like” button, Google’s “+1” button, Pinterest “Pin” button and Twitters “Tweet” button. When you visit a page that displays one or more of such buttons your browser will establish a direct connection to the respective Facebook, Google, Pinterest and/or Twitter server and load the button from there.

Purchase terms & conditions

General terms

Copyright: All design, text, graphics, and the selection, alteration and arrangement of these elements are the copyright of Designer Wallpapers and/ or its partners.

Trademarks: Wallwik Ltd is the owner of the Designer Wallpapers trademark. All other trademarks, product names, company names or logo cited herein are the property of Designer Wallpapers, its authorised partners or the products' respective owners.

In the rare case that you discover that a product is defective in some way or is faulty, we guarantee a full replacement or refund will be made at no charge. Please do note that you must check all wallpaper products for faults before and during hanging.

We only accept orders at the point of delivery. We reserve the right to cancel an order up until that point. The processing of a payment and acknowledgement of an order does not constitute a legally binding contract.

In our Hassle Free returns policy, you have 14 days from the moment the wallpaper products arrives for you to return them back to us, with a refund after we receive the products back and providing that the product is unopened and in a re-saleable condition. If for any reason you have to send the wallpaper back to us, please pack carefully as we cannot accept responsibility for damage that has occured in transit to us.

We do our utmost to provide the most reliable service possible, however we recommend that you allow enough time for your goods to arrive before committing to contractors or decorating services.  Unfortunately we cannot be liable for third party costs should your goods be subject to delays.

Contact us

If you have any questions, give us a call us now on 0800 043 4798 or send an email to support@wonderwall.co.uk and we'll be happy to help.

Alternatively please complete the form below.

Contact Information

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Product information

Our products aren’t just used in private homes – they’re also very popular for use in offices, shop interiors, hotel rooms and foyers, showrooms and on advertising walls.

We have more than 4000 motifs in our collections which you can choose from, or you can use a design of your own.

All our products are made using the highest quality materials and printing, and can be ordered to fit your exact dimensions.

Wall murals

Our wall murals are of the highest quality and all can be ordered to fit the exact dimensions of your wall. We recommend that you order your mural slightly larger than your dimensions, adding approximately 3cms to 6cms (1.2in to 2.4in) extra to both the height and width of your wall. This will allow for a slight margin of error when hanging the wallpaper.

We offer two different types of wall mural:

Standard: Our standard wall mural is made of non-woven material, which is both stable and durable. The paste is applied directly to the wall and the numbered panels are hung edge to edge. Each panel is 45cms (17.7in) wide.

It is easy to hang, comes complete with wallpaper paste and instructions and is printed using environmentally-friendly ink.

Premium: Our premium wall mural is made of non-woven material, which is both stable and durable. A further layer has been added to it, making the material scratch-resistant, wipe clean and non-reflective. It also gives the mural a matt finish. The paste is applied directly to the wall and the numbered panels are hung edge to edge. Each panel is 45cms (17.7in) wide.

It is easy to hang, scratch-resistant, does not reflect sun-light, has a matt-finish, comes complete with wallpaper paste and instructions and is printed using environmentally friendly ink.

Canvas prints

CANVAS PRINT WITH DO-IT-YOURSELF FRAME

Framing the canvas

Our environmental work

We are a family-run business and we take our environmental responsibilities very seriously at Wonder Wall. Continually striving to find ways of further minimising our impact on the planet is an integral part of our environmental policy. So, all our production is to order, the printing ink we use contains no solvents or hazardous chemicals, and is also biodegradable, and all waste material is recycled.

About us

Wonder Wall offers bespoke wall murals and canvas prints, enabling you to bring apersonal, and unique, touch to your home or office. We are the sister company of Designer Wallpapers, which was established in 2005 and is now one the UK’s leading suppliers of decorating materials and tools.

We are a family-run business and our top priority is achieving customer satisfaction. Usingcutting-edge, digital printing techniques, and high quality materials, plus our extensive experience and knowledge, we guarantee to give you the best possible service.

Looking for Designer Wallpapers?

Visit our sister company to view some
of the most beautiful collections
of wallpapers from the worlds leading
designers, only at DesignerWallpapers.co.uk
Visit our online shop here>

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